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July 2025

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Streamlined Workflows and Scheduling

  • Added Cal.com booking node with improved prompts for seamless, natural scheduling, plus SMS nodes and call transfers for better automation and personalization.

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Post-Call Automation

  • Enabled post-call webhooks, emails, and SMS for automated follow-ups, along with end call reason tracking to streamline processes.

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Improved Call Handling and Testing

  • Added max concurrent sessions, working hours checks, and test call options from the UI for efficient resource management and quick validation.
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June 2025

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Better Call Performance and Detection

  • Added voicemail/silence detection with auto-hangup, noise cancellation, max call durations, and latency metrics for clearer, more reliable conversations.

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Automated Notifications and Webhooks

  • Introduced outbound webhooks and dynamic variables for flexible external notifications and data handling.

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Programmatic Agent Setup

  • Enabled basic APIs for creating inbound/outbound agents and agent settings validation for easier programmatic configurations.
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May 2025

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Upgraded Scheduling and Knowledge Tools

  • Enhanced Cal.com function for better scheduling and knowledge base text extraction for efficient information retrieval.

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Messaging Integrations

  • Introduced recording URLs/callbacks, and custom SMS functions for triggering and post-call processing.

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Campaign Management

  • Enabled campaigns with custom timings for scheduled, targeted outreach.